Shipping Policy

All Jelka Globals orders are delivered through trusted courier partners to ensure safe and timely delivery. During checkout, you will see an estimated delivery time, which will also be included in your order confirmation email.

Local Delivery (Accra)

For customers within Accra, deliveries are handled through local courier services. Orders confirmed during weekdays are typically delivered within 24 hours for locations within the Accra metropolis.

LocationDelivery Fee
Within AccraGHS 60
Outskirts of AccraGHS 90

Delivery times may vary slightly depending on traffic conditions, order volume, or courier schedules.

Nationwide Delivery (Ghana)

Orders delivered to other regions within Ghana are shipped through express courier services. Estimated delivery time is 1 – 3 working days after order confirmation, depending on the delivery location.

Delivery timelines may vary depending on order processing times and courier availability.

Order Processing & Dispatch

Orders are processed during business hours. Delivery timelines may depend on the time your order is placed.

Order Time CutoffBefore 9 AMAfter 1 PM
Order ProcessingSame DayNext Working Day
DispatchSame DayNext Day

Estimated delivery timelines:

Delivery TypeEstimated Time
Accra Local DeliveryWithin 24 – 48 hours
Nationwide Ghana Delivery1 – 4 working days
International DeliveryUp to 7 working days

Delivery timelines do not include weekends or public holidays.

Returns & Shipping Costs

If you wish to return an unwanted item, the return shipping cost will be the responsibility of the customer. If items are returned without pre-paying for shipping, the return courier cost may be deducted from the final refund amount.